Prof Research published a new market report on the call centers market. It presents the largest 14 vendors in the call centers market. The report is a professional and in-depth study on the current state of the global call centers market with a focus on the Chinese market. The report provides key statistics on the market of call centers.  It is a valuable source of guidance and direction for companies and individuals interested in the call centers industry.

The global call centers market was valued to be 323,141 million USD in 2021. The call centers production value is anticipated to have grown with the CAGR of 2.92% in the coming years to reach 384,088 million USD in 2027.

Teleperformance is the largest vendor of call centers in the world, it has a market share of 2.1% in value. Group activity as followed by the Chief Executive Officer is split into the following two segments， the Core Services & D.I.B.S. and the Specialized Services segment.

Concentrix is the second-largest vendor of call centers in the world, it has a market share of 1.7% in value. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

Alorica is the third-largest vendor of call centers in the world, it has a market share of 0.8% in value. Alorica is a leading contact management solutions company, it serves business-to-consumer (B2C) and business-to-business (B2B) clients across the healthcare, financial services, automotive, technology, retail, communications, government, and travel industries.

Ttech is the fourth-largest vendor of call centers in the world, it has a market share of 0.7% in value. TTEC is a global customer experience (CX) technology and services company focused on the design, implementation, and delivery of exceptional CX.